These Terms and Conditions govern your access to and use of the Financial Regulation Courses platform, including all courses, examinations, memberships, study materials, trading simulator, credential verification services, and any associated products or features offered by Financial Regulation Courses ("FRC", "we", "us", or "our"). By creating an account, enrolling in a course, purchasing a membership, or accessing any part of the FRC platform, you confirm that you have read, understood, and agree to be bound by these Terms and Conditions in their entirety. These terms apply globally to all users regardless of their country or jurisdiction of residence. No payment will be activated or processed on the FRC platform until you have completed the e-signature agreement at the point of sign-up. By completing that e-signature, you confirm your acceptance of these Terms and Conditions and authorise FRC to process payments in accordance with your selected payment method and plan. If you do not agree to these terms, you must not proceed with registration or any purchase on the platform. These Terms and Conditions should be read alongside our Privacy Policy and Cookie Policy, which together form the complete agreement between you and FRC governing your use of the platform.

To access the FRC platform and its services, you are required to create an account and complete our Know Your Customer (KYC) identity verification process. KYC verification is mandatory and must be completed before you are granted access to examination environments or credential issuance features. You agree to provide accurate, complete, and current information during registration and throughout your use of the platform. You are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account. KYC verification and proctoring fees are paid directly to our third-party identity verification and examination proctoring providers. FRC does not retain these funds. Accordingly, KYC verification and proctoring payments are strictly non-refundable under any circumstances, including in the event of cancellation, withdrawal, or account closure. This applies regardless of whether the KYC or proctoring service has been fully utilised at the time of the refund request.

All purchases made on the FRC platform, including courses, examinations, exam insurance, memberships, and study support add-ons, are subject to your agreement to these Terms and Conditions via e-signature at the point of sign-up. No payment will be activated, processed, or charged to your chosen payment method until your e-signature has been successfully completed and recorded. By signing electronically, you confirm your agreement to these terms and authorise FRC to process all payments associated with your selected products and payment plan. All prices are displayed on the platform at the time of purchase. FRC reserves the right to update pricing at any time, provided that any price change will not affect purchases already confirmed and signed for by the user prior to that change.

FRC offers interest-free payment plans on eligible products, allowing you to spread the cost of your purchase across agreed monthly instalments at no additional interest charge. Payment plans are binding financial commitments. Once a payment plan has been in place for more than 14 days from the date of the original purchase and e-signature, it is non-cancellable. You remain liable for all outstanding instalments under the plan regardless of whether you continue to actively use the platform, complete the course, or sit the examination. Where a refund is requested within the 14-day cancellation window described in Section 6, any refund issued will be subject to the deduction of a 20% administration and payment processing fee calculated on the total purchase value, not solely the amount paid to date. Failure to meet scheduled payment plan instalments may result in suspension of your platform access until outstanding payments are brought up to date. FRC reserves the right to refer persistent non-payment to a debt recovery service and to pursue outstanding amounts through appropriate legal channels.

All courses offered on the FRC platform are sold to individual users on a personal, non-transferable basis. Courses may not be transferred, gifted, resold, or shared with any other person under any circumstances. Access to course materials is granted solely to the registered account holder who completed the purchase. Upon confirmation of purchase, access to your course is provided instantly and is available immediately within your Student Suite. There is no physical delivery of materials. All content — including study guides, audio resources, mock examinations, and supporting documentation — is hosted entirely within the platform and accessible from the moment your purchase is confirmed. FRC courses are designed for professional education and career development purposes. The content provided within each course is intended to support your preparation for relevant examinations and professional practice. It does not constitute regulated financial advice. FRC reserves the right to update, amend, or improve course content at any time in order to ensure accuracy, regulatory compliance, and educational quality. Such updates do not constitute a material change to your purchase and do not give rise to any right of cancellation or refund outside of the standard 14-day cancellation period.

FRC operates a 14-day cancellation policy in accordance with applicable consumer protection legislation. This right applies globally as a standard minimum entitlement, subject to the exceptions and deductions described in this section. 6.1 Courses If you wish to cancel a course purchase, you must submit your cancellation request in writing within 14 days of the date of purchase. Refunds approved within this period will be subject to a deduction of 20% of the total purchase price to cover administration and payment processing costs. The remaining balance will be returned to your original payment method within a reasonable timeframe. If you are on a payment plan and request a cancellation within 14 days, the 20% deduction applies to the full value of the course, not only the instalments paid to date. Any outstanding instalments will be cancelled and no further payments will be taken. After 14 days from the date of purchase, no refund or cancellation will be permitted on any course purchase. If you are on a payment plan, all remaining instalments remain due and payable in full. 6.2 Examinations and Exam Insurance The 14-day cancellation window applies from the date of purchase of the examination or exam insurance product, not from the date on which the examination is scheduled or sat. Refund requests made within this 14-day period will be subject to the same 20% administration and payment processing deduction. No refund will be issued after 14 days from the date of purchase regardless of whether the examination has been sat. 6.3 Study Support Add-Ons Study support add-ons are non-cancellable and non-exchangeable from the point of purchase. No refund, exchange, or credit will be issued for study support add-ons under any circumstances. 6.4 Payment Plans After 14 Days As stated in Section 4, payment plans become non-cancellable after 14 days from the original purchase date. All outstanding instalments remain legally due regardless of usage, completion status, or any other circumstance. 6.5 KYC Verification and Proctoring As stated in Section 2, all KYC verification and proctoring fees are paid directly to third-party providers. These fees are strictly non-refundable in all circumstances.

FRC memberships are offered as rolling 30-day subscriptions. Your membership will automatically renew every 30 days from the date of your initial subscription unless you cancel prior to your next renewal date. You may cancel your membership at any time by accessing your account settings or by contacting FRC directly. Cancellation will take effect at the end of your current 30-day billing period. No partial refunds will be issued for unused days within an active billing period. Upon cancellation of your membership, all membership benefits and access will be revoked immediately at the end of the billing period. This includes but is not limited to access to membership-exclusive content, saved progress data associated with membership features, networking and community access, and the deactivation of your FRC member profile where applicable. FRC reserves the right to introduce, modify, or withdraw membership benefits at its sole discretion. This includes the introduction of milestone gifts and recognition rewards such as S.T. Dupont pens and premium gift sets for Executive tier members. Such benefits are provided at FRC's discretion and do not form a contractual entitlement unless explicitly stated in writing at the time of their introduction. The withdrawal or modification of a benefit does not constitute grounds for cancellation outside of the standard membership cancellation process.

8.1 Ownership & Licence All platform content, including but not limited to course materials, examination content, software, branding, study guides, audio resources, written materials, and platform design, remains the sole property of FRC or its licensors and is protected by applicable copyright, trademark, and intellectual property law. Members are granted a limited, personal, revocable, non-transferable licence to access and use FRC platform content solely for their own professional education and development. Commercial use, reproduction, copying, distribution, sale, modification, or redistribution is strictly prohibited without express prior written consent from FRC. 8.2 Breach & Remedies Any unauthorised use, copying, redistribution, or exploitation of FRC’s intellectual property will be considered a material breach of these Terms and Conditions. Such actions may result in immediate account suspension, termination, injunctive relief, and claims for damages.

Upon successful completion and passing of an FRC examination, your credential will be issued and activated within the FRC verification system. Your verified credential remains active following the successful completion of your examination regardless of whether your membership is active or cancelled. Cancellation of a membership does not result in the deactivation of a credential that has been earned through a successfully passed examination. Your right to your verified credential is tied to your examination result, not to your membership status. FRC credential verification is designed to allow employers, hiring managers, and authorised third parties to confirm the validity of your qualification in real time. The credential record is maintained by FRC and is subject to our data retention policies as described in the Privacy Policy. FRC reserves the right to suspend or revoke a credential in cases of fraudulent examination conduct, misrepresentation, or breach of these Terms and Conditions.

The FRC trading simulator is provided exclusively for educational and professional development purposes. It is designed to support the practical application of financial knowledge within a simulated environment as part of your preparation for examinations and professional practice. The trading simulator does not involve real money, real market transactions, or real financial instruments. Any positions, trades, or results generated within the simulator are entirely simulated and carry no financial value or legal effect whatsoever. Nothing within the trading simulator constitutes financial advice, investment advice, or a recommendation to buy, sell, or hold any financial instrument. FRC accepts no responsibility for any decisions made by users based on experience gained within the simulator environment. Access to the trading simulator is subject to your active platform access. FRC reserves the right to update, modify, or withdraw the trading simulator at any time as part of ongoing platform development.

FRC endeavours to maintain platform availability at all times but does not guarantee uninterrupted access. Planned maintenance, technical updates, or circumstances beyond our reasonable control may result in temporary interruptions to platform access. FRC reserves the right to suspend or terminate your account access where there is evidence of a breach of these Terms and Conditions, fraudulent activity, misuse of the platform, or non-payment of outstanding amounts.

To the fullest extent permitted by applicable law, FRC's total liability to you in connection with your use of the platform and its services shall not exceed the total amount paid by you to FRC in the 12 months preceding the event giving rise to the claim. FRC is not liable for any indirect, consequential, incidental, or special damages arising from your use of the platform, including but not limited to loss of earnings, loss of career opportunity, or failure to pass any examination. Nothing in these Terms and Conditions limits or excludes liability for death or personal injury caused by negligence, fraud, or any other liability that cannot lawfully be excluded.

Financial Regulation Courses operates across 14 jurisdictions globally, with company registrations in the United Kingdom, the United Arab Emirates, and Hong Kong. Our platform and services are actively offered to users across North America, Europe, the Middle East, Asia, and South Asia. These Terms and Conditions are governed by and construed in accordance with the laws of England and Wales as the primary governing law, reflecting our principal place of registration in the United Kingdom. FRC acknowledges its obligations to users across all jurisdictions in which it operates and recognises the following legal frameworks may apply depending on your country of residence: United Kingdom: Complies with the Consumer Rights Act 2015, UK GDPR, and FCA-aligned educational standards. United Arab Emirates: Subject to UAE Federal Law and DIFC or ADGM regulatory considerations where applicable. Hong Kong: Protected under the Personal Data (Privacy) Ordinance and consumer protection legislation. United States: Protected under federal and state consumer protection law, including the California Consumer Privacy Act (CCPA) where relevant. Canada: Protected under PIPEDA and provincial legislation (including Quebec's Law 25). European Union: Full protection under the General Data Protection Regulation (GDPR). Switzerland: Protected under the revised Federal Act on Data Protection (revFADP). India: Protected under the Information Technology Act 2000 and the Digital Personal Data Protection Act 2023. Pakistan: Protected under the Personal Data Protection Bill and consumer protection frameworks. Singapore: Protected under the Personal Data Protection Act 2012 (PDPA). Philippines: Protected under the Data Privacy Act of 2012.Any disputes will be referred in the first instance to mediation. Where mediation is unsuccessful, disputes will be subject to the jurisdiction of the courts of England and Wales, except where mandatory local law in your jurisdiction provides otherwise.

If you have any questions regarding these Terms and Conditions, wish to submit a cancellation request, or need to raise a concern, please contact us at: Financial Regulation Courses Email: info@financialregulationcourses.com 

At Financial Regulation Courses (FRC), all course content — written and video — is researched, produced, and verified by qualified industry professionals. Artificial intelligence tools assist in the production process but do not replace human expertise, judgment, or accountability. The responsibility for the accuracy of our educational material remains exclusively with our human experts.

Written Content

To ensure the highest clarity, accessibility, and precision, we utilise advanced artificial intelligence (including Anthropic's Claude) as an editorial assistant. This tool assists with structural organisation, grammatical refinement, and research synthesis. All AI-assisted content undergoes rigorous human review and final validation to ensure technical accuracy and alignment with current regulatory standards.Our written content, interactive quizzes, and flashcards are built for people first. Once a topic has been researched and drafted with AI assistance, it is cross-checked and authenticated by our team of qualified professionals — including CFA charterholders, CISI members, and FINRA-registered practitioners — alongside senior finance academics and compliance specialists across financial disciplines. This ensures our content is professionally accurate, reflects real working practice, and adheres to current regulatory standards and professional ethics.

Video Content

We use AI-assisted video production tools, including HeyGen, to help present educational material. As with our written content, all video content is independently researched, scripted, reviewed, and approved by finance professionals prior to publication. Where a video contains realistic AI-generated or synthetic elements, this is disclosed in accordance with the relevant platform's disclosure requirements (e.g., YouTube's "Altered or synthetic content" labelling).Educational Content Only. Nothing on our website, channels, or platforms constitutes legal, financial, investment, tax, or regulatory advice. Always consult qualified professionals and official sources before making decisions.

 

 Our Commitment to Quality, Accuracy and Transparency

Financial Regulation Courses (FRC) publishes educational content designed to support professionals preparing for regulatory examinations, developing their financial-services knowledge, and advancing their careers.Our subject matter includes financial regulation, securities, investment products, compliance, professional qualifications, regulatory examinations, and related areas of financial-services education. Because our educational materials may influence examination preparation, career decisions, professional development and, in some circumstances, professional practice, we recognise the importance of maintaining a high standard of accuracy, clarity, independence and accountability. As artificial intelligence continues to become an important part of modern content production, we believe learners and visitors should understand how these technologies are used within our editorial process. FRC therefore adopts a human-led, AI-assisted approach to content production. AI may assist our editorial and production teams, but it does not replace the expertise, judgment or responsibility of qualified human professionals.

How We Use Artificial Intelligence

FRC uses modern AI technologies to support certain aspects of research, editorial development, content production and presentation.These technologies may include advanced language models and AI-assisted production platforms such as Anthropic's Claude and HeyGen.AI tools may be used to assist with tasks including: Structuring and organising educational material Developing initial outlines and content framework sImproving grammar, spelling and readabilityIdentifying opportunities to improve clarity and presentationSynthesising information from multiple research sources Assisting with explanations of complex concepts Supporting the development of educational questions and learning materialsAssisting with video production and presentationSupporting the preparation of alternative explanations and examples Assisting editorial teams in identifying areas requiring further review The use of AI does not mean that FRC treats AI-generated information as automatically accurate or suitable for publication.AI output is treated as an editorial resource that requires human assessment and validation.

Written Educational Content

FRC produces a broad range of written educational material, including study guides, regulatory explainers, articles, examination-preparation material, quizzes, flashcards, reference material and educational resources.Where AI assistance is used, our editorial process may involve several stages.Relevant subject matter is researched using appropriate regulatory, educational, professional and authoritative sources.Where content concerns financial regulation or regulatory requirements, particular care is taken to ensure that the underlying information is appropriate to the jurisdiction and subject being discussed.Content is structured and planned with consideration given to the intended learner, educational objective, regulatory context and complexity of the subject.AI tools may be used to assist with drafting, restructuring, explaining, editing or refining material.AI may therefore contribute to the wording or presentation of some content.However, AI-generated text is Content is reviewed for accuracy, clarity, consistency and relevance.Where appropriate, technical content is cross-checked against authoritative sources and reviewed by individuals with relevant financial, regulatory, academic or professional expertise.Material is subject to human editorial oversight before publication.The final decision to publish, amend or reject material rests with FRC's human editorial leadership and relevant subject-matter professionals.FRC's educational content may be reviewed, validated or developed with input from professionals with relevant qualifications and experience. Depending on the subject matter, this may include professionals such as: CFA charterholders CISI members FINRA-registered practitioners Compliance specialists Senior academics Financial-services professionals Regulatory specialists Subject-matter experts with relevant industry experience The precise review process may vary according to the nature, complexity and purpose of the material. We do not suggest that every individual involved in every piece of content holds every qualification listed above. Rather, these represent examples of the professional expertise that may form part of FRC's broader editorial and technical review framework.Financial regulation is a continually evolving field.Rules, regulatory interpretations, examination specifications, guidance, legislation and professional standards may change over time.For that reason, FRC recognises that accuracy cannot be achieved simply by producing content once and leaving it permanently unchanged.Where appropriate, our editorial process includes reviewing material against relevant developments and updating educational content when significant changes occur. AI tools may assist in identifying information that requires review, but Such judgments remain matters for appropriate human review.FRC also uses AI-assisted video-production technologies to present educational and professional-development material in video format.This may include platforms such as HeyGen and other AI-assisted production technologies.AI may assist with elements of the production process, including:Presenter or avatar generationS ynthetic or AI-generated voicesVideo productionScript presentationVisual formatting Editing and production workflowsThe underlying educational content remains subject to human editorial oversight.Video scripts and narratives are researched and developed with consideration of the relevant financial or regulatory subject matter and are reviewed for technical accuracy and educational suitability before publication.Where a video contains realistic AI-generated or synthetic elements, such as an AI-presented avatar or synthetic voice, FRC may provide appropriate disclosure in accordance with the requirements of the platform on which the content is published. For example, where applicable, YouTube's disclosure mechanisms may be used.Our objective is not to conceal the use of AI.We believe learners should be able to distinguish between human-created and AI-assisted or synthetic presentation where that distinction is material to their understanding of the content.AI tools used by FRC are .They do not:Make independent decisions about what is factually or technically correctReplace professional judgmentDetermine regulatory interpretation on behalf of FRCAssume responsibility for the accuracy of educational materialReplace subject-matter expertiseRemove the need for editorial reviewServe as the final authority for financial or regulatory informationAI systems can produce inaccurate, incomplete, outdated or misleading information.Consequently, the presence of AI assistance within our production process does not alter FRC's expectation that published educational material should be appropriately reviewed. Artificial intelligence is capable of processing large quantities of information and producing sophisticated written and visual material. However, the ability to generate convincing content is not the same as professional expertise.Financial regulation frequently involves context, interpretation, jurisdictional distinctions, exceptions, historical developments and practical considerations that cannot safely be delegated to an automated system.FRC therefore considers AI to be an Our objective is to use technology where it improves efficiency and presentation while retaining human responsibility where expertise and judgment are required.Financial-services regulation does not remain static.Regulatory authorities may introduce new rules, amend existing requirements, issue guidance, change examination specifications or publish new interpretations. FRC therefore seeks to review and update relevant educational materials as developments occur.AI-assisted tools may help our editorial teams identify material that may require attention, but any substantive update remains subject to appropriate human assessment.Where an update affects the educational meaning of existing material, the relevant content may be reviewed and revised before being republished.Despite our editorial processes, no educational publisher can guarantee that every piece of information will remain permanently accurate or that an error will never occur.If you believe that an FRC article, study resource, examination question, video or other educational material contains an error, we encourage you to notify us.Reports of potential errors may be reviewed by the appropriate member of our editorial or subject-matter team.Where an error or material inaccuracy is identified, we may correct or update the relevant content.This process forms part of our commitment to continuous improvement.Used appropriately, AI can provide significant advantages in the development and presentation of educational material. At FRC, our use of AI is intended to help us: Explain complex regulatory concepts more clearlyPresent information in multiple educational formats Improve consistency across large volumes of educational material Develop learning resources more efficiently Identify material that may require updating Support faster editorial workflows Improve the accessibility and presentation of educational information Help learners engage with difficult financial and regulatory concepts The objective is not simply to produce more content. FRC's approach can be summarised simply: We believe this provides a practical balance between the capabilities of modern artificial intelligence and the professional standards required when producing financial and regulatory education.Technology can improve speed, scale and presentation.Professional expertise provides judgment, context and accountability.We believe the combination of both can produce stronger educational resources than either approach used in isolation.Our AI and editorial practices may evolve as technology, regulatory expectations, publishing standards and industry practices develop.We will continue to review our approach to AI-assisted content production and may update this policy when appropriate. Any future changes to this policy will be reflected in the date shown at the beginning of this document. Our commitment, however, remains consistent: If you have questions about how FRC produces its educational content, how AI is used within our editorial process, or if you believe you have identified an error or an area where our material could be improved, please contact us. We welcome constructive feedback from learners, instructors, financial-services professionals, academics and other industry participants.We regularly review our educational materials and editorial processes with the objective of maintaining a high standard of quality, accuracy and transparency.