Accessibility Learning Page

Introduction

At Financial Regulation Courses (FRC), we are committed to creating an inclusive and accessible learning environment for all. Our courses are designed to be flexible, user-friendly, and supportive of diverse needs, ensuring every student can achieve their educational and professional goals.

Accessibility Features

Mobile-Friendly Platform

Our course materials are accessible on various devices, including smartphones, tablets, and laptops, enabling learning anytime, anywhere.

Customisable Display Options

  • Adjustable text size and contrast settings to enhance readability.

  • A selection of fonts, including options designed for dyslexia.

Audio Support

  • Audiobooks and podcasts accompany each course, allowing students to learn on the go.

  • Screen reader compatibility ensures full access to content for visually impaired learners.

Captioned and Transcribed Videos

All video content includes captions and transcripts to aid understanding and support learners who are deaf or hard of hearing.

Keyboard Navigation

Our platform supports keyboard navigation for users who cannot utilise a mouse.

Inclusive Assessments

  • Time adjustments for exams and assessments to accommodate specific needs.

  • Multiple formats for assessment delivery, including text, audio, and video submissions.

Support and Assistance

Dedicated Accessibility Team

Our accessibility team is available to assist with any queries or difficulties students may encounter.

Contact Us

  • Email: studentsupport@financialregulationcourses.com

  • Phone: +44 20 8129 4023

  • Live Chat: Available Monday to Friday, 9:00 AM to 5:00 PM GMT.

Feedback and Suggestions

We welcome feedback to improve accessibility. Please share your suggestions via our Feedback Form.

How to Access Accessibility Features

Account Settings

Customise your experience by navigating to the “Accessibility” section in your account settings.

Help Centre

Access detailed guides and tutorials in our Help Centre to maximise the use of our accessibility features.

Personalised Adjustments

If you require specific adjustments not already offered, please reach out to our support team for tailored solutions.

Accessibility Policy

Our Commitment

Financial Regulation Courses is dedicated to ensuring that our services are accessible to all individuals, regardless of ability. We adhere to the highest accessibility standards and strive to eliminate barriers to learning and professional development.

Scope

This policy applies to all digital and physical resources provided by Financial Regulation Courses, including course materials, support services, and platform functionality.

Key Principles

Universal Design for Learning (UDL):

  • Present information in multiple formats to cater to diverse learning preferences.

  • Allow learners to demonstrate understanding through various methods, such as written assignments or interactive projects.

  • Incorporate interactive elements to maintain engagement.

Equal Opportunity

Every learner has the right to access educational resources and support without discrimination.

User-Centric Design

Accessibility is integrated into the design and development of all course materials and platform features.

Ongoing Improvements

Regular Audits

We conduct accessibility audits to identify and address potential barriers.

Training

Our team undergoes regular training to stay updated on best practices in accessibility.

Community Input

Feedback from our learners is instrumental in refining and expanding our accessibility offerings.

Accessible Content Design

Captioning and Transcripts

All video content includes captions and transcripts for learners who are deaf or hard of hearing.

Alternative Text for Images

Descriptive alt text accompanies all images to assist learners using screen readers.

Document Design

Clear headings, concise language, and screen-reader compatibility are standard in our materials.

Accessible Assessments

Flexible Methods

We offer various ways for learners to demonstrate knowledge.

Time Accommodations

Extended time options for exams and assessments are available as needed.

Accountability

Monitoring

Accessibility compliance is monitored by our dedicated accessibility officer.

Transparency

Updates and improvements to our accessibility features are shared with our community through regular announcements.

Complaint Resolution

Any issues related to accessibility are prioritised and addressed promptly.

Contact Information

For questions or concerns about this policy, please contact:

  • Email: studentsupport@financialregulationcourses.com

  • Phone: +44 20 8129 4023